En muchas reuniones, retrospectivas, sesiones de coaching e incluso conversaciones cotidianas dentro de los equipos aparece una pregunta que rara vez se formula de forma explícita: ¿Debo escuchar primero o debo hablar primero? Curiosamente, solemos tratar estas dos opciones como si fueran opuestas. Hay personas que defienden que un buen […]
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